Privacy & Policy

At OXEN, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data. By using our website oxen.com and our services, you agree to the terms outlined in this policy.

1. Information We Collect:

1.1. Personal Information: We may collect personal information, such as your name, email address, phone number, and shipping address, when you create an account, place an order, or subscribe to our newsletter.

1.2. Payment Information: When making a purchase, you provide payment details such as credit card information, which is securely processed by our payment partners.

1.3. Browsing Information: We may collect non-personal information like your IP address, browser type, and device used to improve our website's performance and user experience.

2. How We Use Your Information:

2.1. We use your information to process orders, provide customer support, and communicate with you about promotions, offers, and updates.

2.2. We may use your information to improve our website, personalize your shopping experience, and tailor recommendations based on your preferences.

2.3. Your data helps us enhance security and detect fraudulent activities, ensuring a safe shopping environment.

3. Sharing Your Information:

3.1. We may share your information with third-party service providers to process payments, fulfill orders, and deliver products. These providers are bound by agreements to protect your data.

3.2. We may share aggregated and anonymized data for analytical purposes and business insights.

3.3. Your personal information will not be sold, rented, or disclosed to third parties for marketing purposes without your explicit consent.

4. Data Security:

4.1. We employ industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure.

4.2. While we strive to protect your information, no transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security.

5. Cookies and Tracking:

5.1. We use cookies and similar technologies to enhance your browsing experience, track website performance, and provide relevant advertisements.

5.2. You can adjust your browser settings to refuse cookies. However, this might impact your ability to access certain features on our website.

6. Your Rights:

6.1. You have the right to access, correct, or delete your personal information. You can manage your account settings or contact us to make such requests.

6.2. You can opt-out of receiving promotional emails by using the unsubscribe link in the email or by contacting us.

7. Changes to Privacy Policy:

We may update this Privacy Policy from time to time. The revised policy will be posted on our website, and the effective date will indicate the latest version.

8. Contact Us:

For any questions or concerns about our Privacy Policy or your data, please contact us at info@oxen.com.

By using our services, you consent to the practices outlined in this Privacy Policy.

Thank you for trusting OXEN with your personal information.